COVID-19 Updates

At Hotel Senorial we are always monitoring the development of COVID-19 around the world and here in Puebla, Mexico. Our number one priority is the well-being, health and safety of you our customers and staff here to serve you. In order to secure just that, we have set-up procedures, plans and routines in place, so that all of our valued customers can feel safe when staying at or visiting Hotel Senorial

Hotel Senorial, hygiene and cleanliness are always prioritized. We are also emphasizing the importance of good hand hygiene based on recommendations from local health authorities. We have strict hand hygiene policies for our team members before eating or preparing food and after using the bathroom. We also encourage guests to frequently wash their hands with soap and warm water.

What we do at our hotel for securing the safety of our guest:

  • We follow the guidelines and recommendations of local authorities
  • Increased focus on hand hygiene on all of our hotels
  • Increased cleaning and hygiene protocols
  • Regular disinfection of exposed surfaces such as door handles, card terminals and elevator buttons with anti-bacterial liquids
  • Observance of the procedures for dealing with colleagues who are ill

Security precautions that anyone can take to protect themselves and others from COVID-19

Frequent hand washing

  • Have hand disinfection ready
  • Avoid unnecessary hand contact
  • Avoid touching eyes, mouth and nose
  • Cover the mouth with the elbow when coughing and sneezing
  • Keep at least one meter away from coughing or sneezing persons

Hotel Senorial is open and operate as normal, and with safety as our main priority and we are taking every precaution in order for our customers to feel safe when staying or visiting our Hotel

This information is valid until further notice and may be updated.

Booking Changes and Cancellations

Hotel Senorial customers with existing bookings until May 31 2020, who no longer wish to visit, can cancel their booking and retain the value of the booking as a hotel credit voucher. This can be processed by 31st December 2020

Please contact Hotel Senorial Reservations department for full terms and conditions and to implement changes.

Hotel Señorial – Puebla

4 Norte #602, Centro Histórico
(Ruta Nac. 40 Km. 2117) Q8407
Puebla (Puebla), Zipcode 72000, Mexico

Tel: (+52) 222-246-21-20
Extention 341 1 800-696-0310
Email: reservaciones@senorialpuebla.com